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Front House Restaurant Manager

Company Overview

Titan HRSS, LLC focuses on applying our distinguishing characteristic of a culture which is to lead with transparency, proactive approach, and integrity. We will align employers with the right people that will propel their business to the next level. We align career seekers with business leaders that will utilize acquired skill sets and hone in on developing potential. Beyond the placement and staffing arena, Titan HRSS, LLC is the premier global professional services company in delivering a comprehensive range of operations, strategy, and consulting solutions and services. Our client is our top priority, and thus drives our focus on delivering quality customer service experience, quality applicants and staffing solutions, a focus on our client's bottom line, and timeliness in delivery of satisfaction.

We are seeking an Store Manager to join our team! You will resolve customer questions, offer solutions to employee engagement, and drive company revenue.

Responsibilities and Duties

  • overall responsibility for directing the daily operations of a restaurant,
  • ensuring compliance with company standards in all areas of operation, including
  • product preparation and delivery
  • guest relations
  • restaurant maintenance and repair
  • inventory management * team management
  • recruiting and retention of team members
  • financial accountability
  • ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
  • Oversee all operating aspects of unit including Profit & Loss, Customer Relations, Human Resources
  • Maintain accountability for the success of the restaurant by making key decisions and problem-solving solving skills
  • Act as a Role Model and demonstrate professional behavior to restaurant team as well as to customers
  • Upgrade and improve restaurant operations when needed, maintain quality of product and service
  • Maintain open communication with vendors, as well as act as a liaison between the restaurant and the Support Team Members
  • Adhere to company policies and procedures and comply with all state, and federal regulations
  • Ensure the restaurant adheres to brand standards
  • Build community goodwill and relationships through community events and sponsorship
  • Identify & implement strategies that will improve top line sales and increase guest counts
  • Plan and execute local store competitive and sales building action plans as necessary
  • Provide on-going support and communication to Associate/Management Team
  • Supervise the overall operations of the restaurant
  • Hire, train, motivate and discipline associates to ensure restaurant is staffed to maintain company essence and quality standards
  • Empower Assistant Managers, Shift Supervisors and associates in order to build self-sufficiency within the restaurant team
  • Maintain financial ownership for restaurant through increased sales, short and long term business plans, and P&L statements

Qualifications and Skills

  • You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results
  • You set high standards for yourself and for your people
  •  
  • An internal, constant and self-imposed drive
  • You’re all about creating a great place to work for your team
  • The ability to set goals and the desire to achieve them
  • You place the guest experience at the front and center of your priorities
  • Excellent communication, interpersonal and customer service skills
  • You are up for a challenge. You love the excitement of the restaurant business and know every day is different
  • Ability to work well independently and as part of a team
  • Excellent problem-solving skills

 

 

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