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Program Director

Company Overview

Titan HRSS, LLC focuses on applying our distinguishing characteristic of a culture which is to lead with transparency, proactive approach, and integrity. We will align employers with the right people that will propel their business to the next level. We align career seekers with business leaders that will utilize acquired skill sets and hone in on developing potential. Beyond the placement and staffing arena, Titan HRSS, LLC is the premier global professional services company in delivering a comprehensive range of operations, strategy, and consulting solutions and services. Our client is our top priority, and thus drives our focus on delivering quality customer service experience, quality applicants and staffing solutions, a focus on our client's bottom line, and timeliness in delivery of satisfaction.  



We are seeking a Medical Director to become a part of our team! You will coordinate medical and health services in hospitals, clinics or similar organizations.


  • Oversee medical and health service activities and personnel 
  • Works in collaboration with RXH/Hospital Partner Human Resources Department to conduct interviews for prospective staff and determines suitability for hire.
  • Interfaces and collaborates with hospital and RXH staff and management, and upholds hospital partner reporting and operating requirements.
  • Problem solves and troubleshoots issues between the center and its physicians and hospital partners.
  • Works effectively with case managers and other disciplines to assist in the planning and implementation of strategies to improve performance and outcomes.
  • Facilitates and/or conducts individual and group educational presentations to the various referral sources and general community.
  • Reviews and analyzes key financial reports, identifies key indicator trends and develops plans to ensure best practices are implemented to appropriately maximize clinic and overall program profitability and/or address variances.
  • Tracks and reports all inpatient, outpatient, outreach, HBO and ancillary revenues generated by the program. Works with Regional Director to complete a quarterly financial review and presents results to hospital leadership.
  • Assesses, coordinates, and facilitates training and educational programs in collaboration with other support departments (Facility Implementation Team, Revenue Cycle, Human Resources, and Clinical Operations) including but not limited to:
  • Orientation of New Staff, Competencies, Mandatory Requirements, Developmental Needs
  • Manages center employees, both clinical and operational across:
  • Prepares, establishes and manages salary, supplies, equipment and material budgets and financial performance objectives, in coordination with RXH Regional Director
  • Manages and/or coordinates all aspects of the revenue cycle including registration, scheduling, hyperbaric conversion, treatment authorization, documentation, coding, charge entry, billing, collections and denial processes.
  • Maximizes monthly program utilization by controlling external barriers including scheduling constraints, the scope of supervision coverage, medical clearances, compliance, and chamber maintenance.
  • Meets all compliance requirements including but not limited to RXH’s compliance plan, center-specific policies and procedures, federal (Medicare) and state (Medicaid) programs, and Joint Commission.
  • Implements audit and reconciliation processes to ensure accuracy. Regularly reviews the Charge Description Master and Superbill to ensure appropriate reimbursement.
  • Conducts chart audits to monitor and ensure documentation meets regulatory and billing requirements. Stays current with reimbursement changes, providing physician and staff updates and education as needed.
  • Performance Management, Behavioral Management, Evaluation Process,Disciplinary Process
  • Assumes responsibility for personal growth by keeping current with Industry and/or Hospital standards
  • Participates in continuing education meetings, committees or workgroups and identifies personal need both managerially and clinically and seeks resources as needed.
  • Leads by example and establishes performance expectations, providing regular feedback and consistently managing these expectations.
  • Completes performance appraisals, staff development, utilizing performance improvement procedures as necessary, and ensures all staff complies with hospital/RXH policies and procedures.
  • Plan and coordinate health services
  • Visible in wound clinic and HBO suite demonstrating a leadership-by-example aligning supportive documentation for procedures (graft utilization, debridements) and alignment of DRG HBO components in conjunction with clinical staff.
  • Collaborates with Medical Director and staff to develop, implement and manage RXH’s Performance Improvement Plan to improve Quality Outcomes.
  • Plans, implements, evaluates and adjusts staffing patterns and clinic flow to improve efficiencies and productivity in accordance with acuity levels.
  • Completes in a timely manner all billing and utilization documentation requirements via EMR including registration, charge posting, and supporting medical documentation notes.
  • Ensures appropriate compliance with Clinical Practice Pathways and initiates, modifies and effects unit-based changes in clinical practice to maximize patient outcomes.
  • Reviews retrospectively monthly outcome report(s) and collaborates with RXH/Hospital Partner to identify improvement opportunities.
  • Serves as an advisor and communicates effectively with staff, patients, and family to monitor the patient and referring physician satisfaction
  • Ensures regulatory compliance with Joint Commission and other applicable accrediting and regulatory bodies.
  • Work collaboratively with physicians to implement appropriate healthcare programs
  • Maintain a clean environment to ensure patient safety
  • Establish and enforce healthcare policies and procedures


  • Previous experience in healthcare or other medical fields
  • Minimum 5 years total experience in an ambulatory setting or equivalent.
  • Bachelor’s degree in nursing, healthcare administration, business or marketing preferred.
  • Experience in medical sales, process management, leadership, marketing, and referral source generation preferred.
  • Registered Nurse, Physician Assistant or Nurse Practitioner experience preferred.
  • The job is multi-faceted with multiple constituencies, so flexibility, communication, and interpersonal skills are critical.
  • The job requires leadership, high energy, drive, and fortitude in order to succeed.
  • The role requires ensuring that RXH employees operate as a team, a task which requires team building experience.
  • Must have intermediate Microsoft Office Suite skills, be technologically savvy and comfortable learning and teaching new application.
  • Prior experience working with an electronic medical record system preferred
  • Experience in a managerial role
  • Strong leadership qualities
  • Strong organizational skills
  • Excellent written and verbal communications skills
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