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Pre-Sales Engineer

Company Overview

Titan Human Resources & Strategic Solutions, LLC is partnering with the Client Company to identify top talent for this position.  As an independent recruiter, the ability to get candidates in front of the client can increase the likelihood of securing an interview for the direct hire opportunity.  Titan HRSS, LLC focuses on applying our distinguishing characteristic of a culture which is to lead with transparency, proactive approach, and integrity. We will align employers with the right people that will propel their business to the next level. We align career seekers with business leaders that will utilize acquired skill sets and hone in on developing potential. Beyond the placement and staffing arena, Titan HRSS, LLC is the premier global professional services company in delivering a comprehensive range of operations, strategy, and consulting solutions and services. Our client is our top priority, and thus drives our focus on delivering quality customer service experience, quality applicants and staffing solutions, a focus on our client’s bottom line, and timeliness in delivery of satisfaction.

Responsibilities and Qualifications


  • 5+ years of experience in Information Technology
  • 3+ years of experience in presales or sales support role
  • A demonstrated history of learning new technologies and adapting them to solve complex problems
  • Microsoft Office tools such as Word, PowerPoint, Excel and Visio or equivalents
  • Capable of supporting sales team in selling Red8 products and services by attending sales calls and providing technical presentations and competitive differentiation to support sales opportunities. Facilitate technical meetings with customer and partner engineering resources
  • Advanced knowledge of operating systems such as Linux, Windows Server. Unix variants like Solaris, HP-UX, IBM AIX a plus
  • Able to take a leadership role in designing technology solutions (products and services) that meet customer requirements; coordinate the input of other engineers (Red8, vendor, or even distributor subject matter experts) to complete the final solution / solution summary to review with the customer
  • Strong knowledge of network routing and switching
  • Capable of documenting the proposed solution and present the solution to customers
  • Advanced knowledge of hypervisors such as vSphere, Hyper-V, KVM
  • Able to assist in the writing of proposals and statements of work to bid on customer projects
  • Working knowledge of Storage Area Networking (Fibre Channel, iSCSI)
  • Capable of working with sales reps to develop territory and account plans to be communicated to management
  • Network Attached Storage Protocols (NFS, CIFS)
  • Able to learn how to sell, configure, and implement products as required or as directed by management
  • Familiarity with LUN / Volume / Storage provisioning for networked storage
  • Capable of maintaining sales and technical certifications in the various vendor/partner product sets that are utilized in customer solutions
  • Familiarity with config management and orchestration tools such as Puppet, Chef, Ansible or Salt
  • Able to develop a subject matter specialty as agreed upon by management
  • Familiarity with public cloud infrastructure IaaS and PaaS
  • Capable of installing and implementing hardware and software solutions as needed
  • Scripting experience with programming languages like Python, Perl, PowerShell, or Ruby desirable
  • Able to assist in the resolution of issues encountered during the implementation of solutions if required
  • Capable of maintaining relationship with customer technology decision makers
  • Able to partner with vendor systems engineers to keep abreast of new products and new opportunities
  • Able to be responsive to customers, colleagues, partners and management
  • Capable of taking on an active role in training other system engineers
  • BA/BS in Science, Technology, Engineering or Math or equivalent training outside of a formal degree program is a plus
  • Must be highly motivated individual with high level of initiative and an attitude of willingness
  • Must thrive on challenges and be willing and able to learn new things rapidly
  • Must be willing to adapt to new circumstances rapidly
  • Must be team player willing to assist others at all levels of the organization
  • Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
  • Strong organizational and time management skills with the ability to work autonomously or with a team
  • Strong attention to detail
  • Ability to exercise strict confidentiality


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